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Based in Darwin · Remote support across Australia

From device set-up to UC, call centre and cloud systems, with expert support

Enter Technologies provides device and Wi-Fi installation, laptop and desktop set-up, unified communications (UC) and call centre systems, call centre outsourcing, queue management, digital signage, cloud configuration, network and cybersecurity, managed IT and remote support, for homes and businesses across Australia.

What We Do

Comprehensive Solutions for Every Challenge

From voice and contact centre platforms to cloud and managed IT, we deliver the expertise your organisation needs to operate at its best.

Wildix UC Systems

Design, deployment and support of Wildix unified communications — voice, video, chat and collaboration in one platform.

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Call Centre Systems

Contact centre platforms with queues, IVR, reporting and CRM integration, configured around how your team works.

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Call Centre Outsourcing

Trained agents handling your inbound and outbound calls, so you scale service levels without building a team in-house.

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Remote Support

Responsive remote helpdesk and end-user support that fixes issues quickly and keeps your team productive.

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Cloud Configuration

Cloud set-up, migration and optimisation, including Docker, Kubernetes, Microsoft and Linux configuration.

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Queue Management Systems

Ticketing and queue management that keeps customer flow organised, reduces wait times and gives you clear service reporting.

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Digital Signage

Manage content across multiple displays and TVs from one central system — schedule, update and control every screen with ease.

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Network & Infrastructure

Design, deployment and management of robust, high-performance network infrastructure.

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Cybersecurity

Security assessments, threat monitoring and compliance support to protect your organisation.

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IT Consulting

Strategic technology advice to align IT investment with your business goals and digital transformation.

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Managed IT Services

Proactive, end-to-end management of your IT environment so you can focus on running your business.

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Wildix Unified Communications

One Platform for Calls, Chat, Video and Customer Conversations

We design, deploy and support Wildix, a unified communications platform that brings your phone system, team collaboration and customer contact together, in the cloud or on-premises, and connects with the business tools you already use.

Voice, Video & Team Chat

Calls, messaging, video and collaboration in one place, on desktop, browser and mobile, so your team stops switching between apps.

Click-to-Call from Your Website

WebRTC lets visitors call you straight from your website in one click, with no downloads and no number to dial.

Mobile Apps

iOS and Android apps keep staff reachable on the business number wherever they work, supporting remote and hybrid teams.

Video Meetings & Webinars

Browser-based video conferencing and webinars with Wizyconf, built into the same platform your team already uses.

Contact Centre & Analytics

The x-bees platform for calls, contact centre and meetings, Kite omnichannel customer messaging and x-caracal analytics for contact centre reporting.

Wilma AI Assistant

Agentic AI that can help qualify inbound leads, schedule meetings, follow up on missed calls and capture CRM notes automatically.

Cloud PBX & SIP Trunking

A cloud VoIP phone system with SIP trunking and business eSIM options, plus support for migrating from your existing system.

Phones & Hardware

VoIP desk phones, headsets, W-AIR cordless DECT, Wi-One portable Wi-Fi phones and media gateways to suit every workspace.

CRM & Business Integrations

Integrates with tools such as Salesforce, HubSpot, Microsoft Dynamics, Zoho and Microsoft Teams, so calls are logged without leaving your CRM.

Solutions for your industry and your needs

RetailManufacturingLegalEducationAutomotiveHospitalityReal EstateHealthcare nurse callLone worker safetyCloud migrationRemote & hybrid workBusiness mobility

For Home Users

Friendly Tech Help for Your Home

Not just for business: we also help households get their technology set up properly and working the way it should.

Device Installation

Installation and set-up of TVs and other home devices, so everything is mounted, connected and ready to use.

Wi-Fi Access Point Configuration

Wi-Fi access point installation and configuration for reliable, secure coverage throughout your home.

Laptop & Desktop Setup

New laptop and desktop set-up, plus software installation, so your computer is ready to go from day one.

Why Enter Tec

Enterprise Expertise. Local Accountability.

We bring the depth of enterprise capability to organisations across Australia, with the responsiveness of a dedicated local partner.

Australian-Owned & Operated

Local knowledge, local accountability — always.

Enterprise Expertise

Deep technical capability across major platforms and vendors.

Vendor-Agnostic Advice

Honest recommendations based on your needs, not vendor margins.

Outcome-Focused

We measure success by your business outcomes, not ticket counts.

About Us

A Technology Partner You Can Count On

Enter Technologies is a Darwin-based technology consultancy serving clients across Australia remotely, helping organisations get the most from modern IT and communications — from growing SMBs to large enterprises.

We believe technology should be an enabler, not a burden. We combine strategic thinking with hands-on technical capability to deliver outcomes that matter to your business.

Dedicated Account Management

A named consultant who knows your environment and business goals.

Proven Methodologies

ITIL-aligned processes and industry best practice at every engagement.

Australian Data Residency

We can keep your data in Australian data centres and align with local privacy law.

Transparent Reporting

Regular, plain-English reporting so you always know where you stand.

FAQs

Common Questions

Where is Enter Technologies based?

Enter Technologies is based in Darwin, Northern Territory. We provide remote support and services to customers across Australia.

Do you support customers outside Darwin and the NT?

Yes. Our support and services are delivered remotely, so we can help businesses and households anywhere in Australia.

What is Wildix and how do you work with it?

Wildix is a unified communications platform that brings calls, team chat, video meetings and customer contact into one place. We design, deploy and support Wildix systems for businesses.

Do you offer call centre outsourcing as well as call centre systems?

Yes, we provide both: call centre systems configured around how your team works, and outsourced call centre services where trained agents handle your calls.

Do you help home users?

Yes. For households we install TVs and other devices, configure Wi-Fi access points, and set up laptops and desktops including software.

What cloud technologies do you configure?

Our cloud configuration service covers Docker, Kubernetes, Microsoft and Linux environments.

How do I get a quote or ask a question?

Email info@entertec.au or call 0488 128 855 and tell us what you need.

Get in Touch

Ready to Talk Technology?

Whether you need a Wildix phone system, a call centre solution, remote support or help with your cloud environment, we're here to help.

Email Usinfo@entertec.au Phone0488 128 855
Service AreaBased in Darwin, serving Australia remotely
Address26 Cullen Bay Cr, Larrakeyah NT 0820
ABN88 194 257 179